A point-of-sale (POS) system is sometimes erroneously regarded as a cash register, but it is so much more. Like a cash register, a POS system is the final touchpoint of any physical, in-person transaction. But unlike a cash register, it records the transaction’s complete details. A point-of-sale system can also be customized to meet your business requirements. Incorporating such a system into your business will make your employees’ lives much easier and will improve efficiency. Here are a few of the top reasons you should invest in a new POS system to provide you with cutting-edge credit card processing services.
Avoid Delays in Checking Out
Few things annoy customers more than being slowed down when they want to check out. The best sales environments are those that move customers through the purchasing process quickly and smoothly. If your current system doesn’t meet customer expectations for speed, updating to a point-of-sale system is critical. With a Booker Clover system, all-inclusive features such as touchless payments and customization options make it possible to process any order in minimal time. The faster the checkout process is, the more customers your employees can serve.
Track Employee Performance
When you think of investments, you probably envision your business, your home and other non-living things you’ve acquired. But if you really think about it, your employees are some of the most important investments you can make. Good employees can help you build your business and get a larger profit, while bad employees can do just the opposite.
Unfortunately, tracking employee productivity can be a challenge. This is especially true if they’re on their best behavior when you’re around, but slack off when you leave. POS software tracks each sale employees make and organizes the data into reports. This makes it possible for you to see who’s pulling their fair share of the load and who isn’t. Employees who add value to your company love this feature because it allows them to receive recognition for good performance.
Key performance indicators are important to monitor and analyze on a regular basis. They include:
- Best-selling items per month
- Stock levels
- Customer identification
- Sales tax liability
- Customers who spend the most each month
The more you know about your KPIs, the more you can address weaknesses and grow your business. Good POS software included with the new Clover system puts all this valuable information at your fingertips. It also makes it easier for your employees in managerial positions to see when stock is getting low and it’s time to reorder.
Make Life Easier for Employees
Efficient credit card processing services make life easier for your employees. Many companies have multiple pieces of software they use to process payments, track inventory, etc. Minimizing platforms and combining as many functions as possible into one piece of software can make life much easier for your employees. When functions such as inventory tracking, analyzing sales patterns and completing sales are all done through one system, it maximizes efficiency and productivity. If you invest in such a system, your employees will thank you.